How it works

IT as a Service

Work faster and harder with Fordway’s agile, available anywhere, anytime services in a manageable, cost-effective way.

Deliver Transformation
& Enable Business Improvement

We simplify the complex and manage your services on an “as-needed, pay-as-you-go” basis whilst giving you independent strategic advice throughout the journey. Free up resources, access new capabilities and take back control to use IT in an innovative way.

1
DEFINE

YOUR STRATEGY

Optimal plan accepted by your organisation.

  • Understand what the business needs
  • Review existing IT
  • Discuss and agree best options available
  • Business case and plan for getting there

2
TRANSFORM

YOUR INFRASTRUCTURE

Our team helps you deliver better results, faster.

  • Work with you to deliver the solution
  • We remove the blocks
  • Simplify the process
  • Manage the risk

3
DELIVER

AGILITY & FLEXIBILITY

We help manage the hard day-to-day stuff, so you don’t have to.

  • Pay monthly
  • Enterprise capabilities to ITIL and ISO 27001
  • To agreed SLA
  • Enabling change
  • 24 x 7 x 365 services

Covering your core IT needs

Public Cloud

All the benefits of public cloud delivered rapidly and efficiently. Your services implemented, managed and supported by us in Azure, Office 365 and Microsoft 365. Tell us what you want and we’ll get it working and we will keep the costs in check.

Data Centre & Private Cloud

Public Cloud isn’t always appropriate, that’s why many organisations opt for a hybrid model. We have a range of options providing the security and resilience needed. You’ll still get the cloudy “as-a-service” characteristics your business needs.

Connectivity & Access

Keeping your estate secure and connected. We ensure that you keep your costs in check and ensure a secure overlay for your data. Covering LAN-WAN Connectivity, user access, secure connections through MPLS and VPN as well as connecting to secure networks such as PSN and HSCN.

End User Computing

Desktop and Device as a Service and support to control and enable secure working from anywhere. We can even control where your users can print. Our desktop management and end user support provide a simple way to remove the stress of desktop management and lighten the load on your IT team.

Application Availability & Business Continuity

Making sure the applications your organisation and customers rely on remain available no matter what. We ensure service quality and business continuity is maintained providing you with the resilience needed.

Advanced Security

Our services come with good security as standard. Advanced security provides enhanced monitoring and management options for organisations that need tighter controls and assurance.

Consistent and quality assured

No matter which Fordway services you choose, the following core elements are baked-in:

ITIL/ISO 20000 process alignment

Service Support and Service Delivery

Continual Service Improvement

Service Resilience

Backup, Failover and Recovery

ISO 27001 Assured Service Security

Element and Service Monitoring

Customer Portal and Reporting

Helping you to improve security, reduce risk and provide an efficient and reliable service, wherever and however your staff are working.

Providing exactly what’s needed.

Our six core towers of technology combine to provide everything needed to run and support your in-house IT or provide specific capability for a business function such as home working.

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