Desktop as a Service

Everything needed to provide any organisation’s end user compute (EUC) requirements.

Desktop as a Service provides a fully managed and supported Windows or thin client device to your end users, with managed applications and full security.

The service is comprised of two key elements:

Device Management: comprises asset management within our secure CMDB, device warranty and maintenance management, with hardware replacement where set-up, OS Patching, anti-virus and other security updates and security management, plus secure web proxy for internet.

Application Management and Updates: provided in three ways and can be mixed and matched as you require.

  • Locally installed applications with centralised deployment, configuration and management
  • Streamed applications and simple shared desktop using RDSH/Terminal Services
  • Streamed complex Desktops delivered through individual VDI sessions per user.

Benefits:

  • Scale from 50 to thousands of users.

  • Improve security through a centrally controlled desktop.

  • Flexible solution that supports a wide variety of endpoints – pc, mac, tablet and phone.

  • Fully integrates with Microsoft 365/Office 365 enabling you to collaborate and communicate across multiple devices, with comparable capabilities for Google G-suite.

  • Supports mobile working – work from anywhere.

  • Centralised management to support your IT procedures and reduce your IT administration and maintenance overheads.

  • Supports both standard and bespoke applications.

Versions

Fordway Desktop as a Service comes in two versions:

Fordway DaaS Premium is a complete Desktop Service offering everything needed to provide a corporate desktop environment using internet or private network connectivity, with backup, desktop service monitoring and a range of options to increase capability that meets NCSC OFFICIAL (IL2 as was) security standards.

Fordway DaaS Secure Plus is intended for organisations requiring higher levels of security or requiring connectivity to the UK Public Services Network, the NHS N3/HSCN network and other regulated industries.  Our Secure Plus service offers a range of additional security and compliance controls and reporting to meet OFFICIAL-SENSITIVE (IL3 as was).

Once live we maintain and continually monitor the DaaS service, responding to any issues. Utilisation and trending information is available to customers through an online portal, but we also provide the option of Cloud Service Management which provides a range of services including a nominated Service Delivery Manager.

End User Support

With operational support and monitoring as standard, you also have the option of end user support.

Related services

Strategic IT Consultancy

Independent advice to help you formulate, fulfil and support your organisation’s business strategy

Cloud Services

Public, private, hybrid or multi-cloud Fordway’s cloud services deliver secure, flexible and scalable services.

Cloud Design and Migration

Consultancy to assist at each stage of your cloud journey, from design and build to migration and management.

Managed Desktop and Mobile Working

Secure, manageable solutions to desktop management providing the flexible mobile working options today’s workforce demands.

Your IT Services Managed

Wherever you choose to run your services, on premises or in the cloud, Fordway can run them for you and provide helpdesk support.

Secure, Manage and Monitor

We’ll help you secure manage and monitor your services, applications and workloads wherever they are hosted.

Governance and Compliance

Consultancy to help your organisation identify and align to manage compliance and meet the regulatory standards required.

Enterprise Architecture

Find and deliver the right technology solutions to deliver services and achieve business objectives, on-premise and in the cloud.

Technical IT Consultancy

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Are you looking for specific help?

If you haven’t found what you are looking for here, get in touch with Fordway.

Accreditations