Fordway Desktop as a Service

Fordway Desktop as a Service (DaaS) provides all the elements needed to meet any organisation’s end user computing (EUC) requirements. Fordway DaaS provides either a streamed Windows virtual desktop, a fully managed Windows 7 or 8 client or a combination of both, customised to your requirements, for a fixed monthly charge. The service allows your users to access their corporate desktop from anywhere, using their choice of client device or a corporately supplied endpoint, and provides flexibility to add or subtract users in line with organisational requirements. You only pay for what you use. Fordway DaaS is offered in 2 versions; Premium and SecurePlus.

Fordway Desktop as a Service (DaaS) Premium is a complete Windows Desktop Service offering everything you need to provide a corporate desktop environment using Internet or private network connectivity, with backup, desktop service monitoring and a range of chargeable options to increase capability.

Fordway Desktop as a Service (DaaS) SecurePlus is DaaS Standard for users of the UK Public Services Network and other regulated industries, offering a range of additional security and compliance controls and reporting to meet OFFICIAL-SENSITIVE where required.

Fordway Desktop as a Service (DaaS) services are Pan Government Accredited to OFFICIAL. DaaS SecurePlus has additional controls in place to meet OFFICIAL-SENSITIVE and offers PSN connectivity. Fordway DaaS services are delivered from two UK TIA Tier 3 datacentres, operated to ITIL v3 best practice. All elements of the service are certified and assessed to ISO27001 procedures and all data is hosted within the UK. Fordway’s DaaS services are supported by UK based staff who are BPSS certified, many are SC cleared.

Desktop as a Service – Information Assurance

All elements of the service are certified to ISO27001, data is managed to ISO27001 and all operations are run to ISO20001 procedures.  For Public Sector customers Fordway PaaS for Windows Server is Pan Government Accredited to hold and process information up to and including OFFICIAL. Fordway PaaS Secure Plus offers additional controls to meet OFFICIAL-SENSITIVE and is undergoing PSN Service Provider (PSNSP) certification.  PSN, NHS N3 and Internet connectivity is resilient across Fordway’s two datacentres.

Fordway DaaS Service Feature Premium Secure Plus
Personalised shared Windows desktop Included Included
Personal Windows VDI desktop Included Included
Managed full PC option Included Included
Managed hybrid desktop option Included Included
Service availability monitoring Included Included
Online service availability Included Included
Online service incident logging Included Included
Monthly service report Included Included
Shared firewall Included Included
Internet access (1) Included Included
User VPN access Included Included
Site to site VPN available Included Included
Private WAN connectivity (2) Included Included
Proactive incident management (3) Included Included
Desktop Anti-Virus Included Included
Shared forward proxy service (4) Included Included
Meets PGA to OFFICIAL (IL2) Included Included
Resilient infrastructure Included Included
MS Office365 integration Included Included
Dedicated virtual firewall context (5) Included Included
Per session user monitoring Optional Included
Multi-factor authentication Optional Included
Intrusion detection service Included
Security compliance reporting Included
Data at rest encryption (6) Included
Intrusion Prevention Service Optional Optional
Managed full PC Cloud Backup Optional Optional
Fordway IDAMS integration Optional Optional
Assigned Service Manager (7) Optional Optional
Scheduled service reviews (7) Optional Optional
Dedicated proxy for environment Optional Optional
UK PSN connectivity Optional
NHS N3 connectivity Optional
  1. Subject to Fordway’s fair use policy
  2. Excludes WAN provider installation and circuit costs
  3. This is provided 7.00am to 7.00pm weekdays excluding statutory holidays through Fordway’s Service Desk
  4. This a standard forward proxy with no content inspection or additional features
  5. Additional dedicated virtual firewalls are chargeable
  6. This feature is only available on managed desktops
  7. This is provided through Fordway Cloud Service Management which is in Lot 4 for G-Cloud

Public Sector clients can order this and other Fordway Cloud services through the G-Cloud Framework on the Digital Marketplace


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