.jpg)
How well is your portfolio of IT services managed?
Every business needs a sound ITIL-based strategy for service implementation, management and evaluation. An integral part of this strategy is service portfolio management, a process that facilitates the continuous improvement of service design, transition and operation through measurement and evaluation.
Fordway provides guidance on developing a catalogue of IT service assets and on effective management of a service portfolio, drawing on ITIL and COBIT frameworks and in compliance with the ISO/IEC 20000 standard.
CSS